Your business depends on your Macs. We’re confident that we are the only network services, computer support, or IT consulting business in Columbus that provides these benefits to your small business.
Here are 8 reasons you can depend on Wild Frog Consulting to keep you and your business up and running:
All About Apple
I'm sure you've heard it before. A Windows-centric IT services company told you they could support Macs too, only to discover their techs could be described as "able to identify a Mac two out of three times". That's not us. Supporting Macs and Apple devices is what we do. It's who we are. We don't pretend to be something we're not. We're Apple experts, plain and simple.
Reputable
Wild Frog Consulting has been around since 2007, a respected leader in the Mac community. Our proudest accomplishment is the large number of long term clients who continue to put their trust in us year after year.
No Offshoring
Far too many IT service providers look to cut costs by outsourcing and off-shoring their service technicians to the lowest bidder, usually in some faraway land. Besides the lost-in-translation issues that delay your problems actually getting fixed, these contractors can often make your network less secure. The security and people-first experience of our customers is far too important for any of that nonsense. You can be assured that our technicians are W2 employees, based right here in the USA.
Work From Anywhere
Our combination of tools, processes and experience allows us to provide a white-glove, people-first, IT experience whether everyone's under one roof, everyone's fully remote, or somewhere in between. Our team of Apple experts make sure you can count on us to tackle your IT issues fast, wherever your team might be.
We Welcome Small Teams & Startups
Have you sought out IT services only to be told "You're too small" or "You don't meet our minimums"? You won't get that from us. We understand that all great companies were small once. While we do have some minimums, we're proud to have cleints with teams as small as 3 people.
No Techno Babble or Geek Speak
Every industry has its own language, and nothing is more intimidating than having someone ‘explain’ things to you with terms and acronyms you have never heard before. You deserve to get answers to your questions in PLAIN ENGLISH. Our technicians will not talk down to you or make you feel stupid because you don’t understand their “geek speak”.
You Maintain The Keys To Your Kingdom
Each of our clients has 24/7 access to their network information, their passwords, and configuration information. This information is updated on a regular basis to account for any changes and is done transparently. It is YOUR business and YOUR network – your IT guy shouldn’t hold you hostage with the passwords to your network. Having visibility and documentation is essential to protecting your business.
100% Satisfaction Guaranteed
You deserve complete satisfaction with our services. We’ll go the extra mile to ensure you are happy, that is our commitment to you. No hassles, no problems.
